When your gaming monitor supports 144 Hz but Windows only offers 60 Hz or 120 Hz, the problem is usually related to display settings, connection bandwidth, graphics drivers, or a limitation of the particular port you are using. If you have a 144hz monitor not showing 144hz option, start by checking the monitor’s official specifications and selecting the correct display in Windows. Then work through the connection, resolution, and graphics settings before attempting more advanced fixes. You usually do not need to replace your monitor or buy a new graphics card.
- Why is your 144Hz monitor not showing the 144Hz option?
- Check whether the monitor actually supports 144Hz
- Select 144Hz in Windows display settings
- Check the cable, port, and adapter
- Verify the resolution and graphics settings
- Update or reinstall the graphics driver
- Reduce demanding display features for a diagnostic test
- Troubleshoot a 144Hz monitor on a laptop or multiple-monitor setup
- Common symptoms and how to fix them
- Frequently asked questions
- Final verdict
Why is your 144Hz monitor not showing the 144Hz option?
A monitor’s advertised refresh rate is not automatically available in every configuration. Your display, graphics card, cable, connection type, and selected resolution must all support the desired mode. If one part of the setup restricts the available signal, Windows may offer only 60 Hz, 75 Hz, 100 Hz, or 120 Hz.
Before changing settings, identify the actual symptom. A missing 144 Hz option is different from a monitor that briefly reaches 144 Hz and then drops back to 60 Hz. Similarly, a game running at 60 FPS does not necessarily mean the monitor is operating at 60 Hz.
Here are the most common causes and the first check for each one.
| Possible cause | What to check first |
|---|---|
| Windows is using a lower refresh rate | Open Advanced display settings and select the correct monitor. |
| HDMI or DisplayPort limitation | Check the monitor manual for the maximum refresh rate supported by your exact input and resolution. |
| Cable, adapter, or docking station restriction | Connect the monitor directly to the PC using a suitable cable. |
| Incorrect resolution or color settings | Restore the monitor’s native resolution and temporarily test with less demanding display settings. |
| Graphics driver problem | Install the correct driver for the active GPU and restart the computer. |
| Laptop output limitation | Check the laptop’s specifications for the capabilities of its HDMI, USB-C, or DisplayPort output. |
| Manufacturer-specific setting | Inspect the monitor’s OSD for an enabled high-refresh mode or other required setting. |
| Monitor or GPU compatibility issue | Test a different supported port, cable, or display to isolate the cause. |
Intel’s support guidance for monitors stuck at 120 Hz specifically recommends checking Windows display settings, cable bandwidth, display compatibility, and graphics driver installation. Those are sensible starting points even when the missing target is 144 Hz rather than a higher refresh rate.
Check whether the monitor actually supports 144Hz
Before troubleshooting Windows, verify the monitor’s specifications. Some displays support 144 Hz only at particular resolutions or through specific inputs. A product listing may advertise a maximum refresh rate without making every connection’s limitations equally obvious.
Find the exact model and maximum refresh rate
Look at the label on the back of the monitor, check its OSD information page, or find the model in your purchase records. Search for the matching manufacturer’s specifications and manual. Confirm three details:
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The maximum supported refresh rate at the resolution you intend to use.
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Whether 144 Hz is supported over HDMI, DisplayPort, or both.
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Whether the monitor requires a particular setting, connection, or operating mode to access 144 Hz.
For example, a 144 Hz monitor connected through a supported DisplayPort input might offer its full refresh rate, while a different input on that same display could have a lower limit. This depends on the exact model, so do not assume that every HDMI port or DisplayPort connection has the same capabilities.
Also check whether the manufacturer describes the maximum rate as native, supported, or overclocked. If 144 Hz requires enabling a manufacturer-provided overclock mode, follow the manual’s instructions rather than attempting to force the refresh rate through Windows.
If the manual confirms that your chosen resolution and input support 144 Hz, move to the configuration checks. There is little value in reinstalling drivers before confirming that the signal path supports the target mode.
Check the manufacturer’s input specifications
Look for a specification table that lists resolution and refresh rate by input. For example, a monitor may support 1920 × 1080 at 144 Hz over one connection but provide different limits at 2560 × 1440 or 3840 × 2160.
Do not judge compatibility by the connector’s physical appearance alone. The capabilities of the monitor input, graphics output, and cable all matter.
If the manual does not clearly establish that your current connection supports 144 Hz, test a different input that the manufacturer confirms can deliver the required resolution and refresh rate. This is a more reliable approach than guessing based on the age or appearance of the cable.
Select 144Hz in Windows display settings
If the hardware supports 144 Hz, begin with Windows. The operating system may simply be using a lower refresh rate, particularly after a graphics driver update, a monitor reconnection, or a change in display configuration.
Change the refresh rate in Windows 11
Follow these steps:
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Right-click an empty area of the desktop and select Display settings.
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Under the display arrangement, identify the monitor you want to configure.
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Open Advanced display.
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Select the correct display if multiple screens are connected.
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Find Choose a refresh rate.
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Select 144 Hz if it appears, then confirm the change when prompted.
Wait for the display to stabilize before keeping the new setting. If the screen becomes unusable, allow the confirmation dialog to revert the change instead of blindly accepting it.
Microsoft notes that the refresh-rate options shown in Advanced display depend on what the display supports. The dropdown may also indicate when a particular refresh rate is incompatible with the current resolution. If 144 Hz is missing completely, changing the refresh rate repeatedly is unlikely to help. Continue with the connection and resolution checks below.
Check refresh rate in Windows 10
The steps are similar in Windows 10:
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Right-click the desktop and select Display settings.
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Scroll down and open Advanced display settings.
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Choose the monitor you want to configure.
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Select Display adapter properties for the display.
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Open the Monitor tab.
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Check the Screen refresh rate dropdown and select 144 Hertz if available.
Depending on the graphics driver and display configuration, some options may appear in Windows’ main display settings rather than in the older adapter-properties window.
If neither menu offers 144 Hz, do not immediately create a custom resolution. First establish whether the monitor is connected through the correct port and whether its current resolution permits the desired refresh rate.
Make sure you selected the correct display
This step matters especially when using a gaming monitor alongside a second monitor, television, or laptop display.
Windows maintains separate display settings for each screen. A 144 Hz gaming monitor may be connected and recognized but remain configured at 60 Hz because you changed the settings for another display.
In Advanced display, confirm the selected monitor’s name and review its current desktop mode and active signal mode when those details are available. Compare them with the specifications for the intended display.
If you have multiple screens and cannot tell which one is selected, use the Identify function in Display settings to show a number on each screen. Then select the correct monitor and inspect its refresh-rate options again.
Check the cable, port, and adapter
If Windows does not offer 144 Hz, the physical connection is one of the next things to investigate. A monitor and graphics card can both support high refresh rates while the connection between them prevents the desired mode from becoming available.
Try DisplayPort when your hardware supports it
DisplayPort is often a useful troubleshooting choice for PC gaming monitors, but it is not automatically superior in every configuration. Follow the manufacturer’s input specifications.
Turn off the monitor and computer before physically changing connections if their instructions recommend doing so. Connect the display directly to a supported graphics output using an appropriate cable, then restart or reconnect the display and check Windows again.
Avoid adapters during the initial test. A USB-C hub, HDMI adapter, docking station, or KVM switch can introduce a bandwidth or compatibility limit that is not present when connecting the monitor directly to the computer.
If the monitor offers both HDMI and DisplayPort, check the manual to determine which input supports 144 Hz at the native resolution. Use that connection for troubleshooting instead of assuming that the connector you already have is sufficient.
Check HDMI bandwidth and cable suitability
HDMI support depends on the HDMI version and capabilities of the source, display, and cable. However, there is no single HDMI cable rule that applies to every 144 Hz monitor because the required bandwidth changes with resolution, color format, and other display features.
For example, 1920 × 1080 at 144 Hz is less demanding than 2560 × 1440 at 144 Hz or 3840 × 2160 at 144 Hz. A connection that handles one combination may not support another.
ViewSonic’s guidance explains that the appropriate connection depends on the resolution and that the graphics output and monitor input must also meet the necessary specifications. Check the complete signal path rather than replacing a cable based only on its appearance.
If you are unsure about the cable, use the one supplied with the monitor or another reputable cable rated for the required bandwidth. A certified, appropriately rated cable is preferable to an unknown cable whose capabilities have not been established.
Remove docks, splitters, and adapters temporarily
If the monitor connects through a laptop dock, USB-C hub, HDMI splitter, or KVM switch, bypass that device for testing.
Connect the monitor directly to a compatible computer output and check the available refresh rates again. If 144 Hz appears after removing the intermediary device, investigate its output specifications, firmware, and supported display modes.
USB-C requires particular attention because the connector shape alone does not guarantee support for the required video capabilities. Some USB-C ports support DisplayPort video output, while others have different capabilities. The laptop, adapter, dock, and cable must support the intended signal together.
Do not buy a new graphics card or monitor before completing this test. If a direct connection restores 144 Hz, the monitor itself may not be the problem.
Verify the resolution and graphics settings
A high refresh rate may be unavailable at a particular resolution or color configuration even when the hardware can achieve 144 Hz under different conditions.
Restore the native resolution
Open Windows Display settings and select the monitor’s recommended resolution. For many Full HD monitors, that is 1920 × 1080; for many QHD monitors, it is 2560 × 1440. Use the resolution listed in your monitor’s manual rather than assuming one based on screen size.
After selecting the native resolution, reopen Advanced display and inspect the available refresh rates.
If 144 Hz now appears, the earlier resolution may not have supported that refresh rate through the active connection or timing configuration. Check the manual before deciding which combination to keep.
Windows can sometimes offer a refresh-rate mode that changes the display resolution. A lower resolution is not always the best permanent solution, because it can make the image less sharp and affect the desktop experience. Prefer a supported combination that preserves the monitor’s native resolution.
Check NVIDIA Control Panel
If your system uses a supported NVIDIA graphics card, check its display options:
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Right-click the desktop and open NVIDIA Control Panel.
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Under Display, select Change resolution.
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Select the intended monitor.
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Find the Resolution list and inspect the available modes.
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Look for the monitor’s native resolution in the PC resolution section, where applicable.
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Check the Refresh rate list for 144 Hz.
NVIDIA’s documentation confirms that the Change resolution page is where users choose a display and select from the available refresh rates.
If 144 Hz is available in NVIDIA Control Panel but absent from the Windows menu, select the supported mode in NVIDIA Control Panel and then check Windows again.
If it is missing from both places, the problem may be a limitation of the monitor’s reported modes, connection, resolution, or driver configuration. Do not enable unsupported display modes or create arbitrary custom timings just to make 144 Hz appear. NVIDIA warns that modes beyond a display’s advertised specifications may damage the monitor and could affect warranty coverage.
Check AMD Software or Intel Graphics settings
For an AMD Radeon system, first verify the refresh rate in Windows Display settings. AMD’s display configuration documentation also describes checking refresh rates through display adapter properties in supported configurations.
For an Intel graphics system, follow the same basic sequence: select the correct display, confirm the native resolution, and inspect the available refresh rates. Intel’s current troubleshooting guidance recommends checking display cables, display compatibility, and performing a clean graphics driver installation if the desired refresh rate remains unavailable.
The menu names and available options vary by GPU generation and software version. Do not assume that instructions for one vendor’s control panel will apply identically to another.
If your system has integrated and discrete graphics, identify which GPU actually drives the monitor’s output. On some laptops, the physical display connectors route through specific graphics hardware, which affects available modes. Check the computer manufacturer’s documentation for the exact port.
Update or reinstall the graphics driver
A driver issue is worth investigating when the monitor previously supported 144 Hz but the option disappeared after an update, Windows reinstall, hardware change, or display reconnection.
Begin with a normal driver update. Obtain the appropriate driver from NVIDIA, AMD, Intel, or the computer manufacturer, depending on your hardware and laptop configuration. Restart the PC after installation, reconnect the monitor if necessary, and check Advanced display again.
Laptop users should pay attention to the manufacturer’s support page. Some laptops use customized graphics configurations or hybrid graphics switching, so the system maker’s validated driver may be relevant even if the GPU manufacturer offers a newer general release.
If a regular update does not help and the problem began after a driver change, consider a clean installation using the relevant manufacturer’s documented procedure. Intel specifically identifies clean graphics driver installation as a troubleshooting step for monitors that cannot reach their advertised refresh rate.
Avoid downloading drivers from unfamiliar third-party websites. You do not need a collection of refresh-rate utilities to solve a basic display mode problem.
Also distinguish a graphics driver from a monitor driver. Windows may identify the display using a generic monitor entry, which does not automatically mean the display is operating incorrectly. Install an official monitor-specific driver or INF file when the manufacturer provides one for your model, but do not assume it can overcome a physical connection or bandwidth limitation.
Reduce demanding display features for a diagnostic test
If 144 Hz remains missing despite correct hardware, resolution, and drivers, temporarily reduce other demands on the signal. This is a diagnostic step, not necessarily the final configuration.
Test without HDR or high color depth
If HDR is enabled, temporarily turn it off in Windows and inspect the available refresh rates. Also review any color-depth or output-format options provided by the graphics driver.
Higher resolutions, high refresh rates, deeper color, and certain signal formats can require more bandwidth. Some display configurations may support a particular combination only through a specific input or with a suitable transport feature.
If 144 Hz appears when HDR or a more demanding color configuration is disabled, you have narrowed the problem to the signal configuration. Check the monitor and GPU documentation to determine which combinations are officially supported.
Do not leave the display at a lower image-quality setting without checking whether a suitable cable, port, or supported format would allow the features you want to use simultaneously.
Check the monitor’s OSD
Open the monitor’s physical on-screen display and review its input, gaming, and display settings. Look for any manufacturer-documented option that enables a higher refresh rate or selects a required operating mode.
The name and location of such a setting vary by manufacturer. Do not assume that all 144 Hz monitors need an overclock option enabled, and do not change unrelated settings without a reason.
If the manufacturer specifies a particular procedure for activating 144 Hz, follow it and then return to Windows to select the new mode. If the option is absent, consult the exact manual rather than guessing at hidden menu combinations.
Troubleshoot a 144Hz monitor on a laptop or multiple-monitor setup
Some problems arise from the computer’s display outputs rather than the monitor. This is particularly important when using a laptop, a USB-C dock, or several connected screens.
Check the laptop’s HDMI or USB-C output
A laptop’s internal screen may support a high refresh rate even though an external output has different capabilities. Likewise, a powerful GPU does not guarantee that every physical output on the computer supports 144 Hz at the chosen resolution.
Find the specifications for the exact laptop model and output port. Check whether its HDMI connection supports the required combination, and whether USB-C video output uses DisplayPort Alt Mode or another supported video solution.
If the laptop has more than one external video output, test the one documented to support the target display mode. Use a compatible cable and bypass a dock where possible.
Test with one monitor connected
Temporarily disconnect secondary monitors, adapters, and other display devices. Leave only the 144 Hz monitor connected directly to the computer through a supported output.
Then restart the computer and inspect the refresh-rate menu.
Multiple displays do not automatically prevent a 144 Hz refresh rate, but the configuration can make troubleshooting more complicated. The goal is to remove possible restrictions and determine whether the monitor can expose its full refresh rate in a simple setup.
If 144 Hz appears with one monitor but disappears after reconnecting another display, check the resolutions, connection paths, and available GPU outputs for both screens. Restore the additional displays one at a time to identify the configuration that triggers the limitation.
Common symptoms and how to fix them
Use the symptom table below to prioritize the next test rather than repeating the same changes without new information.
| Symptom | Recommended fix |
|---|---|
| Only 60 Hz is available | Verify the selected display, native resolution, port, cable, and Windows refresh-rate settings. |
| 120 Hz appears, but 144 Hz is missing | Check whether the exact input supports 144 Hz, then inspect the driver and manufacturer’s connection requirements. |
| 144 Hz appears only at a lower resolution | Check the port’s bandwidth, cable, adapter, color settings, and the monitor’s supported resolution/refresh combinations. |
| 144 Hz is available in GPU software but not Windows | Apply the supported mode in the graphics control panel, then reopen Advanced display and verify the active signal. |
| The monitor worked at 144 Hz before a driver update | Recheck the output configuration and consider a clean installation of the correct graphics driver. |
| 144 Hz appears when a dock is removed | Investigate the dock, adapter, or cable specifications and use a direct connection when practical. |
| 144 Hz works until a second monitor is connected | Test each display individually and review port capabilities and the combined display configuration. |
| The monitor flickers or loses signal at 144 Hz | Return to a known-good supported mode, check the cable and connection, and stop forcing the unstable signal. |
If none of these steps restores the option, document your exact monitor model, graphics card or laptop model, connection type, cable or adapter, resolution, and available refresh rates. That information makes it much easier for the manufacturer’s support team to identify a model-specific limitation or compatibility issue.
Frequently asked questions
Why does my 144Hz monitor only show 60Hz?
Windows may be configured for 60 Hz, the monitor may be connected through a limited port or adapter, or the current resolution and signal settings may restrict higher refresh rates. Start by checking Advanced display settings, then verify the monitor’s specifications and connection.
Why is my 144Hz monitor capped at 120Hz?
A 120 Hz limit can indicate a cable or port limitation, a resolution-dependent restriction, or a graphics driver problem. Intel’s troubleshooting guidance specifically recommends checking the cable, display compatibility, and graphics driver when a monitor is stuck at 120 Hz instead of 144 Hz. Confirm the specifications of your exact setup before changing hardware.
Do I need DisplayPort to run a monitor at 144Hz?
Not always. Some monitors support 144 Hz through HDMI, while others require DisplayPort for certain resolutions or features. The correct choice depends on the monitor’s input specifications, graphics output, cable, and desired resolution.
Will a new HDMI cable automatically unlock 144Hz?
No. Replacing a cable helps only if the current cable is the limitation. The output port, monitor input, resolution, and supported signal format must also be compatible. Verify those specifications before purchasing a replacement.
Can a weak graphics card prevent the 144Hz option from appearing?
The graphics output and its supported display modes matter, but gaming performance is a separate issue. A graphics card that struggles to render 144 frames per second in a demanding game can still potentially output a 144 Hz desktop signal. Check the exact GPU output capabilities rather than using expected gaming FPS as the test.
Does enabling FreeSync or G-SYNC fix a missing 144Hz option?
Not usually. FreeSync and G-SYNC-compatible features help the display synchronize its refresh behavior with supported frame rates, but they do not bypass the monitor’s connection or bandwidth limits. Establish a stable 144 Hz mode first, then configure variable refresh rate if the display supports it.
Final verdict
When your 144 Hz monitor does not show the 144 Hz option, troubleshoot the signal path in a logical order. Confirm the monitor’s official specifications, select the correct display in Windows, restore the native resolution, and check that the cable and port support 144 Hz at that resolution. Then inspect graphics control panel settings and update the appropriate driver.
For laptop or multi-monitor setups, test a direct connection with one display before changing more advanced settings. If the 144 Hz mode remains unavailable, use the monitor manufacturer’s specifications and support documentation to identify the actual limitation. Avoid forcing unsupported custom modes. A correctly configured, stable display is more useful than a refresh-rate setting that causes flickering or signal loss.